Privacy Policy

1. Introduction

Welcome to Khatija Co. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.khatijaco.com and use our services.

2. Information We Collect

We may collect the following types of information from you:

2.1 Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (credit card details, PayPal, etc.)
  • Company name (if applicable)

2.2 Non-Personal Information

  • IP address
  • Browser type and version
  • Operating system
  • Pages you visit on our Site
  • Date and time of your visit
  • Referring site details (e.g., the website that referred you to us)

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders
  • To communicate with you regarding your orders, inquiries, and customer service
  • To improve our website and customer experience
  • To send you promotional emails, newsletters, and special offers (if you have opted in)
  • To analyze website traffic and user behavior to improve our services
  • To comply with legal obligations and prevent fraudulent activities

4. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, shipping orders, and providing customer support. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

5. Data Security

We take the security of your personal information seriously and implement a variety of security measures to protect it. This includes encryption of sensitive data, secure servers, and restricted access to personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small files that a site or its service provider transfers to your device’s hard drive through your web browser (if you allow) that enables the site’s systems to recognize your browser and capture and remember certain information.

You can choose to disable cookies through your browser settings, but this may limit your ability to use certain features on our Site.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct any inaccurate or incomplete information.
  • Deletion: Request that we delete your personal information, subject to certain exceptions.
  • Opt-Out: Opt out of receiving marketing communications from us by following the unsubscribe instructions provided in the emails or contacting us directly.

9. Children’s Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received personal information from a user under the age of 18, we will delete such information from our records.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, and other factors. We will notify you of any significant changes by posting the updated policy on our Site and updating the “Last Updated” date at the top of this page.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Khatija Co
Company Address: Circular Road Islamabad Muhallah Near PSO Petrol Pump
Email: info@khatijaco.com 
Phone: +92-300-6167157

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